FAQ

If you want to learn more about payment processing, and have questions, we are ready to help. Check out some of the questions we often receive. If you don’t see an answer to your question, just contact us.
How long does it take to get set up?
Getting activated can be a quick and seamless process, depending on your account. If you have a Merchant Services statement from your current processor, we can get you signed up and equipment ordered very quickly. Talk to an Account Representative today to learn more about the set-up process.
What makes Card Network different?
We do what we say we will – that’s the Card Network difference. Our team’s industry-leading service has been recognized by the Michigan Troy Chamber of Commerce. Not only will we go above and beyond to ensure you are taken care of, but we will also educate you through the process. Card Network prides itself on our vast knowledge of the industry, helping you feel more empowered and in control of your own processing.
Can I integrate my existing point-of-sale system? Can I keep my old equipment?

If your current system isn’t proprietary, we can likely integrate it or convert you over quickly. We also offer a wide range of tailored technology solutions to fit your business needs. Your account executive will review all options with you to find the most efficient and cost-effective setup.

What if I have a problem after-hours?
Don’t stress, we’ve got you covered! Our 24/7 after-hours department will assist you with tech support and customer service. You will get a live representative to help you get back on track.
Does Card Network work with High-Risk accounts?

Yes: We work with many high-risk industries. Speak with an Account Representative to explore the best solutions for your specific needs.

How quickly can I receive my deposit?

Most businesses receive their deposits the next business day. Timing will depend on your specific setup.

How much can I save with the Cash Discount Program?

There are various factors that determine how much can be saved on the Cash Discount Program. The most effective way to determine savings is to get a proposal completed with our team by providing your most recent processing statement.

Have Questions?
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